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Privacy Policy

In accordance with Regulation (EU) 2016/679 (GDPR), Persuade, with registered address at Colón de Larreategui, 10 — 48001 Bilbao (Spain) and Tax ID B95812345, informs that the personal data provided by users will be processed in compliance with current data protection regulations.

1. Data Controller

2. Types of Data Collected

The following personal data may be collected and processed through this website:

  • Identification and contact data: name and email address voluntarily provided through the contact form.
  • Browsing data: information collected through technical or analytical cookies (as detailed in the Cookie Policy).

3. Purpose of Processing

  • To handle and respond to inquiries submitted through the contact form.
  • To perform anonymous statistical analysis on website usage and traffic.

4. Legal Basis for Processing

  • Consent: for data voluntarily provided through the contact form.
  • Legitimate interest: for the use of anonymized technical and analytical cookies to improve website functionality.

5. Processing Methods

Data processing is carried out by electronic and telematic means, applying appropriate technical and organizational measures to ensure security, confidentiality, and integrity.

6. Data Recipients

  • Technology service providers (such as web hosting servers located within the European Union).
  • Google LLC, exclusively for the Google Analytics service with IP anonymization enabled.

Data is not shared with third parties for commercial purposes nor publicly disclosed.

7. Data Retention Period

Data collected through the contact form will be retained until the user requests its deletion. Data collected through cookies will be retained for the periods established in the Cookie Policy.

8. Rights of Data Subjects

Users may exercise the following rights:

  • Access their personal data.
  • Request rectification or erasure of their data.
  • Object to processing or request its restriction.
  • Request data portability.
  • Lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

To exercise these rights, a request may be sent to persuade@persuade.es.

9. International Data Transfers

Personal data is not transferred outside the European Economic Area. Any future transfer will be carried out in accordance with the safeguards established by current regulations.

10. Minors

This website is intended for a general audience and does not knowingly collect personal data from individuals under 18 years of age. Should any data from minors be collected inadvertently, it will be deleted immediately.